VoIP - Voice over IP
Table of contents
What is VoIP?
Voice over IP is a growing technology that allows your office phones to communicate over your network. It uses special IP phones and/or IP phone software to communicate with a central VoIP server. It provides all the same features a traditional phone service offers and more.
Benefits of VoIP
There are many benefits to VoIP.
- VoIP server costs less than a traditional phone server(PBX)
- remote offices can appear to be in same location by simply connecting over your network
- staff working from home, can have an extension as if they were in the office
- don't need to buy expensive office phones, you can use free software phones on your workstation
- easy to use web admin interface for simple changes
- provide voice-mail to e-mail
- and many more
The need for consultants
VoIP is fairly new and very complicated to setup. Voice data is also very time sensitive. This is why VoIP servers require a lot of proper planning and configuration in order to prevent jittery phone calls and proper operation.
